I use to have Servers in my offices. I had 2 locations running Dentrix Enterprise and let me tell anyone who has multi-offices and large multi-practice network with Servers. Its not fun! Lots of IT costs, and medium reliability. I thought there had to be a better way. I had heard about SurfCT so I decided to reach out to them. Fast forward 2 years later. I have a complete private cloud solution they designed for my 2 practices. NO SERVER. NO HEADACHES. LOWER IT COSTS. I have to tell you this is the best thing I did for my practice. Not to mention all the other great technology ideas they gave me for my 3rd practice I am now opening up. I highly recommend them. I had never heard of a private cloud till I met them. And now my offices run as reliably as my Facebook does. No matter where I am I have access and my staff is a lot happier about the reliability and easy of use. If you have more then 1 location or want to do something cool for your practice or just have reliable IT. I highly recommend Surf!
I highly recommend SurfCT. They are now nation wide and are excellent at what they do. Our new office was totally set up and installed by SurfCT. They have excellent techs and support as well. Our new office is second to none in technology, and patients appreciate it. They are great at installing and positioning your systems as they have done so many installs and knows what works best. I know it has helped us nearly triple in size since our move to the new office 1 year ago!
Hands down THE BEST dental IT support team ever. Our practice has been using SurfCT for several years and they have helped us to elevate our technology and practice. As a large endodontic practice, we have sophisticated IT support needs - SurfCT ensures that everything is connected. Everyone on their team is extremely professional, knowledgeable, and forward-thinking. The level of customer service is superb. When it comes to technology in the dental office today, there is only one clear choice. Thank you to Paul and the entire team at SurfCT for being there for us time and time again!
by Dr. Elizabeth Shin Perry
I have been working with SurfCT since the inception of my new oral surgery office. At each step in the process SurfCT has proven themselves to be a valued partner with a sincere commitment to my practice's success. I have been truly impressed with the service I have received and have developed a strong level of trust in their product and in their vision.
Finally! A company who gets it! Coming from a company that is technology based, I can say this company exceeds any other tech support. They're always ahead of the game and know how to bring attention to your office to make patients feel like they made the right choice when they chose your office leaving you, the business owner feeling stress free because YOU will know how to work everything! They have the best customer service along with top notch professionalism. I constantly recommend this company to all of my dental friends.
I found SurfCT on Instagram and decided to reach out. They wrote me back quickly and I spoke with Gregg and he was able to dissect my office layout virtually and give me a proposal that really had my best interest in mind when it came to a system that could help my practice grow. A computer generated digital workflow blueprint of how my office would function and look with their system in full swing.
A team consisting of project manager(Marc)and highly skilled dental technology specialist (Pedro)were dispatched to install a complete DSD designed system. Then came the training and I couldn't be happier with the amount of detail and care the trainer had to make sure both my team and I fully understood how to use the entire system.
The entire process was amazing. Today I couldn't ever imagine how well my clinic functions with a complete system that was designed for the way I practice. It's like night a day. I would never go back. I highly recommend SurfCT to any dental practice who wants to grow and grow consistently with a DSD System. Just I cant recommend them to any of the practices in my city :) after all I'm competitive and that's what the gave me. A system and to to compete at the highest level.
????????Thank You Team #SurfCTï»¿
I have had the opportunity to work with SurfCT on a regular basis for over 13 years. They have always gone above and beyond my expectations.
I have worked with many of the individuals in this firm and they all seem to have the same positive attitude to get things done and make things work.
I have given them many difficult challenges and sure enough they get it done without hesitation to better than my expectations and my expectations are high.
If you are considering using SurfCT for your technical needs please do not hesitate to do so, you will be very impressed and satisfied with the outcome.
I would highly recommend SurfCT for your technical needs and willing to speak with anyone who has questions.
Surf CT has provided great support for our office. They have always been helpful with expert advise. We procured their services early on in the design phase of our office which meant we were able to incorporate advanced technology with ease. We recommend their services.
What a fantastic job you guys did. All of the team showed great professionalism. I hope I could come back another day. Thanks a lot. :)
Paul and his team are fantastic! They were able to network our entire office and get us running in a few days! Thanks guys!!
Great System With Patient Display
I really want to thank you so much for the system you guys designed and installed at my office. Its fantastic!!! Every patient is blown away by the information we are able to present to them on the screens. The best part is it works perfectly and is very well thought out. Layout great- Easy to use! I can not thank you enough. It makes my day smooth and productive. Thank You, Thank You, Thank You
Knowledgeable Support, Great Technology Integration
Let me tell you these guys get it!! They understand dentistry, they are amazing with IT. My office went digital and paperless in no time. My computer system is now helping me present cases to patients in a way I never thought could be so automated and seamless. They also installed everything after hours so there no disruption to my practice.
Cases are being closed more efficiently then every. and I can not say enough- must have for any practice that wants to grow, provide great care, patient info and succeed today. Thanks Surf!!!
Fast Service Very Helpful
Ernesto came to our office yesterday same day we called needing help and was great. He came and helped with our main problem and then fixed a bunch of other minor issues. Thanks Surf and Ernesto
Hey, Paul, it's Virginia from Dr. Fairbrother's office. How are you? I just wanted to thank you. The guys came yesterday and set everything up and they did a superb job. We were very pleased with it. I have to tell you that Dan and Ernesto and Jon just are such fantastic representatives of your company and you should be really proud of them: they're excellent techs. They did a great job and they were very patient with us in training our team after the installation, Thank You So Much, we couldn't be happier!!
Thank you support team and Jonathan! I really appreciate your assistance in getting us back up and running.
Have a Happy Thanksgiving & Holiday Season.
No offence but I'm hoping I will not have to talk to you anytime soon :)
I know if I do you guys are there for me.
You guys are awesome!! :)
Joyce & Carl Cotoia
You guys are the best!!! Great customer service and professional.
Best thing we did this year. Thank-you.
Know Your Stuff!!
Thank you for the help over the holiday weekend with my office. You guys really know your stuff, got me back up and running in no time. I appreciate the quick response.
Alex from Brooklyn NY
When I email support - You guys are so fast at getting back to us and solving our little issues!
Thank You So Much!
Dr's Wade & Saccoccio
Even on Christmas eve you guys helped me replace my server with a loaner server unit. WOW!
My server went down, your support was so helpful and you guys were there for me.
I can't thank you all enough! I am back up and working perfectly. I can enjoy the holiday without worry. Thank You. Merry Christmas Team Surf!
Great Imaging Installation And Integration
Hi Team Surf
Thanks so much for all your hard work and commitment to getting the
panoramic installed and up and running! Your patience and understanding of
the office needs and existing systems exemplified your dedication to
excellent customer service. - See more at: https://www.surfct.com/testimonial-2/#sthash.JMr0YR1Y.dpuf
Life Is So Much Better
Honestly, your team contributed so much to my office happiness, I can't even describe how much better life is.
You Guys Saved Me!! Thank You!!
When my network crashed this morning I panicked. I heard about you guys at a trade-show and had your card saved. I am so happy that I called you this morning and your support was so fast and the expertise level so high!! I am looking forward to signing up for a service agreement with your company and really appreciate you and all the help in getting a "perfect stranger" back up and running fast!! Thank You Mike and SurfCT!! So glad I kept your card : )
Great company and great people. The installation of our CBCT went just as you said it would. Any glitches we had not thought of, your guys just rolled with and had us up and running right on time. Phone tech support has also been outstanding. Keep up the good work. Would recommend you guys to anyone.
All Star Team!
I would like to compliment Jason M's work and thoughtfulness in all aspects of our project and specific requirements. He has been an all star of all stars!
I Was Very Fortunate To Have Found SurfCT
Paul Vigario is the Jeff Bezos (founder of Amazon) of information technology for dentists. SurfCT has been there for me whenever I have needed them. I have been working with their wonderful team of engineers for over 7 years now. They have taken care of all my computer needs. Their rates are reasonable and their service is excellent. They are innovative and easy to work with. Picking the right computer company to partner with is key and I was very fortunate to have found SurfCT. ~Dr. L. Erwich
Server Response For One Of My Clients- Thank You!
Everyone! SurfCT is stepping up big time for me. I asked Jeff, there NJ Rep to use a server loaner to get the customer up ASAP. They agreed without hesitation. This costs them money to do this, but happy to do it help B- OMS. They are onsite already!!! Wow that was fast!! and with a Server!!
SurfCT. Thank you. Much appreciation is deserved for this.
Just wanted to thank you for getting me straightened out. So far so good. I hope it stays that way.
The first IT group that I deal with that fully understands my network and needs as a healthcare practitioner. You guys have been extremely patient and helpful, every person I speak with has been nothing but cheerful and professional when helping my staff.