Client Care

Priority Support for SurfCT Doctors

We believe that healthcare practitioners deserve to receive specialized assistance tailored to their unique needs. That is why our team is trained to address specific challenges that healthcare professionals may encounter, ensuring seamless day to day operations.

Knowledge & Understanding

We understand the unique needs of your healthcare practice. This includes advanced knowledge on practice management softwares and the impact of the daily workflow if not running smoothly. Our team works with you to examine your current infrastructure to resolve challenges that arise. We recognize the strengths within your technology system and see areas for improvement.

Client Communication

Our team of client care experts communicate efficiently and respond immediately when a challenge arises. Our team will retrieve the necessary background information needed to be able to have a complete picture of the situation to be able to move forward to resolve. Next steps are proactively communicated from our team directly to the client until the work has been completed.

Automate Your Office

Our team of technical experts can work with you to have your office functioning at its best. From technical support to optimizing your site to rolling out new automations and providing 24/7 IT support, we're there to help every step of the way.

Knowledge & Understanding

IT Support

In today's digitally connected world, reliable IT infrastructure is crucial for any healthcare practice. At SurfCT, we ensure that your IT systems run seamlessly, minimizing downtime and enhancing patient experience. Our skilled technicians are on standby to address any technical issues, ensuring that your practice's operations are uninterrupted.

Client Communication

Website Support

Your practice's website serves as the first impression for many potential patients. SurfCT offers comprehensive website support, ensuring that your online presence is always up-to-date, user-friendly, and optimized for search engines. From content updates to technical optimizations, we handle all aspects of your website's maintenance. Our team also monitors site performance to ensure fast load times and optimal user experience.

Automate Your Office

Compliance Support

Navigating the intricate landscape of healthcare regulations can be daunting. With SurfCT's compliance support, we ensure that your practice adheres to all industry standards and regulations, protecting both your patients and your reputation. Our experts stay updated on the latest compliance requirements and implement necessary changes, allowing you to focus on patient care with peace of mind.

Automations Support

Streamlining operations is key to a successful healthcare practice in this fast-paced era. With SurfCT's automation support, we help integrate cutting-edge automation solutions that enhance efficiency, from appointment scheduling to patient reminders. Our tools eliminate manual tasks, reduce human error, and ensure consistent patient communication. Embracing these automation processes allows your staff to allocate more time to direct patient care and other crucial tasks.

Everything is Connected®

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SurfCT® Fans

Facebook profiles following our journey through every post.

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SurfCT® Followers

Instagram profiles who watch and follow our content.

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SurfCT® Connections

Connections in LinkedIn who engage with SurfCT®'s brand.

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Practices Launched

Healthcare practices we have launched since 2001.

Technologies

Are you looking to achieve the ultimate patient experience?  Powerful technology combined with purposeful design integration can get you there.

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Specialties

Providing support to a variety of offices from dental practices and plastic surgery centers to medspas, ophthalmologists / optometrists, and veterinary offices, SurfCT can help.

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Brands

SurfCT® has partnered with leading names in the medical, dental, and optometry sectors. Our expertise has been the cornerstone of their digital evolution.

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